❓ Frequently Asked Questions
How long does shipping take?
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We offer next-day delivery in major cities and 3-5 business days for other locations. All plants are carefully packed to ensure they arrive in perfect condition.
Do you offer a guarantee or warranty on plants?
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Yes! We offer a 30-day replacement guarantee. If your plant doesn't thrive or arrives in poor condition, we'll replace it free of charge.
How do I care for my new plant?
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Each plant comes with a detailed care guide. You can also visit our blog section for comprehensive plant care tips, or email us at care@thenurserygreen.com for personalized advice.
What's your return/refund policy?
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We accept returns within 7 days of purchase if the product is unused and in original packaging. For damaged plants, our 30-day replacement policy applies.
Do you ship plants outside India?
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Currently, we only ship within India. However, we're working on international shipping options. Subscribe to our newsletter to stay updated!
How can I join the rewards club?
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Joining is free! Simply visit our website and click "Join Now" in the Rewards Club section. Start earning points on every purchase and enjoy exclusive member benefits.